Don’t wait your client to write first, with Wazzup you can start new conversations in CRM in 2 clicks.

Not just simple messages synchronization - use all messengers benefits while working in CRM from emoticons and attachments up to group chats.

You can answer your customers in any way which is the most comfortable for you at the moment:

- in CRM by opening a window with chats;
- from the contact and deal cards;
- from your phone by installing the mobile app;
- from your personal Wazzup account.

Connect WhatsApp, Instagram and Telegram to CRM and use all messengers from one window.

Add Wazzup to your CRM, choose employees' roles, stage of funnel where to create new deals, how to distribute them between managers and you’re ready to start. Basically you’ll have 3 roles:

- Sales Reps: see only messengers from their customers and can get new customers;
- Managers: don't receive new requests, see all chats and can write to any client if necessary;
- Quality Control: correspondence of all managers but will not be able to write to any client.

Templates will help save time and eliminate mistakes on the part of managers when answering frequently asked questions. In addition, so that you do not manually attach the same file each time, you can attach it once when creating or editing a template.

When working in Open Channels, messages are first processed by our service, and then by the CRM. In the event of a CRM failure, we will not be able to influence the operation of the service in any way. When working in the Wazzup chat, only we are engaged in message processing. This increases the stability of the service and therefore the likelihood of downtime for the sales department decreases.

Autoresponders, unlike salespeople, do not ask for food and always work. That's why Wazzup robots can be trusted for:

- Notifying them of off-hours;
- Greeting a new customer;
- Answering a missed call on WhatsApp.

With Wazzup you can you can use all automation tools right in CRM:

- Automate your whole sales funnel with chat bots;
- Send out mailings to clients via the WABA channel;
- Send auto-messages when a lead or deal is created or moves on to new funnel stages.

Wazzup transfers client’s identifier to AmoCRM, and from AmoCRM information about the client will go to Google Analytics. You will find out from which advertising source the performance rating of your advertising channels came.